Privacy Policy

Introduction

Welcome to Udrive Rent a Car. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services, visit our website, or interact with us.

Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Information: Name, address, phone number, email address, driver’s license information, and payment details.
• Booking Information: Details of your car rental bookings, including the dates, times, and locations of pick-up and drop-off.
• Website Usage Information: Information about your visits to our website, including IP address, browser type, pages viewed, and browsing behavior.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: Processing your reservations, payments, and providing customer support.
• Communication: Sending you booking confirmations, updates, and promotional offers.
• Improvement: Enhancing our services and website functionality.
• Legal Compliance: Fulfilling our legal obligations and protecting our rights.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that provide services on our behalf, such as payment processing, customer support, and email marketing.
• Legal Authorities: When required by law or necessary to protect our rights and interests.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Your Rights

You have certain rights regarding your personal data, including:

• Access: The right to request access to the personal data we hold about you.
• Correction: The right to request correction of inaccurate or incomplete personal data.
• Deletion: The right to request deletion of your personal data under certain circumstances.
• Objection: The right to object to the processing of your personal data for direct marketing purposes.

To exercise these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience and provide personalized content. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes by email or through our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at:

Udrive Rent a Car
Dr. Shpëtim Robaj 51, 10000 Prishtinë, Republic of Kosovo
Phone: +383 48 602 700, +383 44 602 700
Email: udriverentacar@hotmail.com